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DATA INTEROPERABILITY: A KEY ENABLER IN GHANA’S DIGITAL TRANSFORMATION

  INTRODUCTION Ghana’s digital transformation journey has gained significant momentum over the past decade. From the rollout of the Ghana Card and the Digital Address System to mobile money interoperability , online tax filing, and digitised business registration, the country has established critical foundations for a modern digital state . Yet as digital platforms continue to expand across ministries and agencies, a strategic question emerges: are these systems interacting in ways that fully realise their collective value ? The next phase of Ghana’s digital transformation lies in the effective integration of existing platforms rather than the continual addition of new ones. At the centre of this transition is a concept increasingly shaping digital economies worldwide— data interoperability . Data interoperability refers to the capacity of systems to exchange information and apply it in a coherent and meaningful manner. It converts standalone digital initiatives into ...
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GHANA’S PUBLIC SECTOR DIGITAL TRANSFORMATION: BEYOND KPIs TOWARDS AN AGILE MIND-RESET

  INTRODUCTION Modern government was built on measurement. The metrics that enabled the state to scale, standardise, and control complex administrative systems were once among its greatest strengths. In the era of digital transformation, however, those same metrics risk holding it back. Today, digital transformation is not just a technical exercise — it is a mindset reset. While governments often focus on digitising services or adopting new tools, the deeper challenge lies in how institutions think, learn, and adapt. In Ghana, the President’s RESET Agenda signals a bold ambition to reimagine how the state delivers public value. But that ambition cannot be achieved through legacy performance systems built for predictability and control. It requires a shift — from managing for compliance to governing for learning. And that shift begins with an Agile mind-reset. For decades, the public sector has relied on Key Performance Indicators (KPIs) to ensure accountability, consistency, ...
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