AI AT THE PORT: BALANCING EFFICIENCY WITH ACCOUNTABILITY IN GHANA’S CUSTOMS VALUATION SYSTEM
INTRODUCTION The Ministry of Finance's introduction of an AI-driven solution—Publican—for customs valuation marks a significant step in Ghana's journey toward digital transformation in public service delivery. By leveraging artificial intelligence to determine Harmonised System (HS) codes and import values, the initiative promises improved efficiency, consistency, and revenue assurance at the ports. While the potential benefits are evident, the deployment of AI in such a sensitive and consequential domain raises important governance, legal, and ethical considerations , particularly in how this ambition is being operationalised. In the context of longstanding concerns around discretionary practices and corruption in customs processes, the introduction of an AI-driven solution is likely to generate significant optimism as a tool for enhancing transparency and control . However, the deployment of AI in public service delivery does not simply resolve one problem ; it h...