KOFI ANOKYE OWUSU-DARKO (BLOG 1)

  INTRODUCTION Modern government was built on measurement. The metrics that enabled the state to scale, standardise, and control complex administrative systems were once among its greatest strengths. In the era of digital transformation, however, those same metrics risk holding it back. Today, digital transformation is not just a technical exercise — it is a mindset reset. While governments often focus on digitising services or adopting new tools, the deeper challenge lies in how institutions think, learn, and adapt. In Ghana, the President’s RESET Agenda signals a bold ambition to reimagine how the state delivers public value. But that ambition cannot be achieved through legacy performance systems built for predictability and control. It requires a shift — from managing for compliance to governing for learning. And that shift begins with an Agile mind-reset. For decades, the public sector has relied on Key Performance Indicators (KPIs) to ensure accountability, consistency, ...